Contact us

Our financial professionals are available to assist you.

Our financial professionals are available to assist you with the enrollment process. Financial advice is offered through VALIC Financial Advisors, Inc. (VFA). When you partner with a financial professional, you will obtain:

A clear picture of your current financial status
Investment strategies to help you reach each of your financial goals
Well-defined action steps to take now and in the future

You may enroll one of two ways: Enroll online or with your financial professional.

ENROLL ONLINE:

To enroll online, access our Online Enrollment System and follow the prompts.

You will need an access code to enroll. If you do not know your access code, you may contact an Enrollment Specialist at 1-888-569-7055.

ENROLL WITH A FINANCIAL PROFESSIONAL:

To enroll with your financial professional or discuss your existing account, you may contact your local financial professional from the list below:

AIG Retirement Services — Ohio District
Midwest Region
8050 N. High St. #130
Columbus, Ohio 43235
Office: 614-436-4501

AIG Retirement Services — Ohio District
Midwest Region
2 Summit Park Drive, #500
Independence, Ohio 44131
Office: 216-643-6374
Fax: 216-520-2038

or

Email your financial professional at OhioHigherEd@aig.com.

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Client Care Center

If you have a question about your account or the account access features of online account access, you may speak directly with one of our Customer Service Representatives.

Our Client Care Center is available at 800-448-2542, Monday through Friday: 7:00 a.m. to 8:00 p.m. Central Time.